Integration Support Analyst

Intrapay Asia Inc.
With business certificates

44th Floor Philamlife Tower, Paseo de Roxas, Makati, Metro Manila
For Pooling
Job Description:
  • Merchant Integration Support Analyst required as part of a demanding integration support for an Online Payments Gateway. 
  • Role will be focused for onboarding merchants and technical support of new gateway.
Detailed Job Role / Functions
  • Provides technical support to clients during integration process with systems written in JAVA, PHP or .NET.
  • Respond to functional and technical inquiries of the client.
  • Assists in the recommendation of improvements to client’s existing codes.
  • Conducts technical analysis regarding issues and provide immediate solution to clients.
  • Provide daily reports to management.
  • Provides tier one support to investigate and resolve problems, inefficiencies, and performance issues during integration process which will require shift work or after hours call in to meet customer SLAs.
  • Available to respond as part of an on-call shift work team -7/24/365, as needed.
Knowledge, Skills and Abilities
  • Detailed knowledge and experience in coordinating with different clients to provide technical support, investigate and fix issues on client’s system during integration phase.
Minimum Hiring Requirements
  • At least 2 years IT Development and Operations Support experience.

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Intrapay Asia Inc.

Intrapay is a Global Payment Services Provider launched in February 2018. The business is an amalgamation of several PSPs, bringing a group of diverse payment solutions together under one platform and one brand.
Intrapay operates 24/7 to address all of its clients and partner concerns around the clock.
Our brand-new office is located in Makati and our company is growing rapidly, so come join our team and be part of our success!

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