Security Analyst

ManpowerGroup Philippines
21st Floor, Strata 2000 F. Ortigas Road , Ortigas Business Center, Pasig, Metro Manila
Job Summary:
This is a hands-on security analyst position for a 24/7/365 team; responsible for the clients’ network security by monitoring security consoles, escalating change requests and security events to the proper department and is the first line of support for clients security concerns.
  • Monitors security consoles, identifies suspicious traffic, and responds to security events from customer devices
  • Escalates change requests for client devices to the support group
  • Escalates advanced security events to Technical Security Analysts
  • Carries out all activities outlined in Perimeter SOC policies and procedures
  • Supports customers regarding security and reporting questions as front-liners
  • Responds to customer alerts as front-line support
  • Checks Install tickets assigned to SOC QA and ensures logs of devices are sent to SIEM
  • Handles basic SOC CSS tickets
  • With understanding of basic networking principles, TCP/IP, IP addressing, etc
  • Knowledge of firewalls and intrusion detection systems (specific knowledge of any of the following IDS/IPS is considered a plus: Cisco, Snort, Fortinet) or Linux/Windows System Administration
  • Experience using Cisco’s CSA agents
  • Understanding of common network services (web, mail, FTP, etc), network vulnerabilities, and network attack patterns
  • Experience with security assessment tools (NMAP, ISS, NESSUS) is preferred
  • Excellent customer service skills
  • Strong analytical and problem solving skills
  • Certifications can include any vendor certification or general network security certification
  • Willing to work flexible schedules

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ManpowerGroup Philippines

ManpowerGroup (NYSE: MAN) has been the world’s workforce expert, creating innovative workforce solutions, for more than 65 years. We connect more than 600,000 men and women to meaningful work across a wide range of skills and industries every day. Through our ManpowerGroup family of brands — Manpower, Experis, Right Management and ManpowerGroup Solutions — we help more than 400,000 clients in 80 countries and territories address their critical talent needs, providing comprehensive solutions to resource, manage and develop talent.
ManpowerGroup operates in the Philippines through its wholly owned subsidiary Manpower Outsourcing Services Inc. (MOSI) and its local affiliate, Prime Manpower Resources Development, Inc. (Prime Manpower).

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