IT Assistant

Pinoy Data Capture Inc.
51-200 employees
Burgundy Corporate Tower, Sen. Gil J. Puyat Avenue, Makati, Metro Manila
Responsibilities
  • Provides technical assistance, regular maintenance and data security on desktop PCs and servers, that must include the following (without deterring others from completing their work):
    • Identify and recommend deletion of temporary and/or unnecessary files
    • Hard drive defragmentation
    • Anti-virus scan
  • Set up fully functional workstations and peripheral devices (HDD, keyboard, mouse, AVR, 8-port switches, LAN cable, etc.) at optimal performance
  • Survey all IT equipment and infrastructure, logging faults where necessary, including face recognition attendance monitor, CCTV network and classroom projectors and resolve potential or imminent problems (repair or replace parts, etc., including sourcing of orders)
  • Provide orientation and guidance to users on how to operate new software and computer equipment. Priority should be given requiring immediate user support
  • Ensure that all printers are properly working with sufficient supply and inventory of ink and toner cartridges
  • Assist in the ingress/setup for assemblies and audio-visual presentations, including egress
  • Maintain inventory records and log of repairs, fixes and maintenance schedule
Requirements
  • Degree in Computer Science or relevant field
  • At least three (3) years’ experience as IT Support or relevant position
  • In depth understanding of diverse computer systems and networks, including internet security, network firewall and data privacy
  • Above-average diagnostic and problem-solving skills
  • Good communication ability, a self-learner who can quickly assimilate documentation
  • Organized with good time-management skills

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Pinoy Data Capture Inc.

PINOY DATA CAPTURE INC. (PDC) is an outsourcing company that provides data conversion, medical coding, and contact center services for clients seeking to improve their efficiency and reduce their costs. Outsourcing is a proven cost saving option as companies realize that there is no reason to do a job internally when it can be done more efficiently externally.

We at PDC give you the kind of personalized service that you can only get from a privately held company that takes pride in its work. We assure our clients consistent, quality results in all our products. Quality control procedures are embedded in all our production activities, and we take pride in the personal involvement of our production supervisors to ensure that your results are up to your very high standards.

Learn more at :
www.pinoybpo.com

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