Application Helpdesk
PHP 20,000 - 30,000 monthly

Ascender HCM
With business certificates

1001-5000 employees
7F Techno Plaza 2, Eastwood City, Libis, Quezon City, Metro Manila
Main Responsibilities
  • Provide timely and high quality resolutions to customer incidents and service requests
  • Ensure proper recording and closure of all issues via ticketing system
  • Undertake QA and or UAT to assist internal teams
Competencies and Skills
  • Candidate must possess at least a Bachelor's/ College Degree in Computer Science / Information Technology, Human Resource Management or equivalent.
  • At least 4 years of working experience in helpdesk support, application troubleshooting with customer focused role or equivalent.
  • Asia Payroll processing knowledge is an advantage.
  • Knowledge in Database Management (MySQL) is an advantage.
  • User acceptance testing / End user testing experience is an advantage.
  • Extensive knowledge in service desk operations.

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Ascender HCM

At Ascender, we provide extended payroll services across Asia Pacific. We do this through our integration of people, technology and processes. Our ultimate drive is our shared belief that payroll is people’s starting point — it enables them to live a prosperous life.
 
We feel strongly about our company vision which goes well beyond payroll. We realise that there is a person behind every pay and believe that the work we do and how we do it can have a positive impact.
 
We are born and raised here, we are transformation agents, we expect more of ourselves and we do the right thing, even when no-one is watching. These values unite and inspire us.
 
At Ascender, we have a group of talented people who are bound by the same goals. We are a group of passionate, ambitious, individual and visionary people. Join Ascender in helping us improve the lives of 100 million people through HR & Payroll technology.

Learn more at :
ascenderhcm.com