SQA - Software Quality Analyst

With business certificates

Quezon City, Metro Manila
Job Summary:
The Software Quality Analyst will be responsible in determining operational objectives by studying business functions, business rules, SLA and gathering information from the client. He/She will also provide technical support to both external and internal clients to assure effective portal use for end users.
Job Roles and Responsibility:
  • Determine operational objectives by studying business functions, business rules, SLA and gathering information from the client
  • Guide clients through a series of steps/actions, either face to face or over the telephone to help resolve issues
  • Recommend control points by identifying problems; writes improved procedures
  • Provide references or guides for users by writing and maintaining user documentation; provide help desk support; train users.
  • Prepare technical reports by collecting, analyzing, and summarizing information
  • Search for patterns of inefficiencies, defects, or other problems
  • Test software applications with a strong understanding of user's/client's needs
  • Design techniques in various platforms, including reporting of issues, bugs and defects
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain professional and technical knowledge
  • Designing and developing manual testing processes or testing approaches as follows:
    • Creating a Test Plan and Test case
    • Functional Testing, Reliability Testing,
    • Regression Testing and End to End Testing
    • Stress Testing, Load Testing, Bug Monitoring, Black Box Testing, and Adhoc Testing, Mobile Testing and etc.
Job Requirements:
  • Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  • Must be a Filipino Citizen or hold residence status
  • Experience of at least 2 years in the related field is required for this position
  • Experience in:
    • Technical support, with strong analytical techniques in various platforms
    • Test planning, test strategy, test plan and test case design techniques, and testing in various platforms.
    • Functional testing
    • Reliability testing
    • Regression testing
    • End to End testing
    • Stress testing
    • Load testing
    • Bug monitoring
    • Black box Testing,
    • Adhoc Testing
  • ●     Knowledgeable in all the methodology in software testing
    • SDLC
    • Waterfall Model
    • V Model
    • Agile Approach
  • Knowledge on MS-SQL and MY-SQL is a plus;
  • Should have background in the following: relational databases, Web technology, and Troubleshooting.
  • Must have good Communication skills (Oral and Written)
  • Applicants must be willing to work in Eastwood, Quezon City
  • Full-time position(s) available

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