IT Specialist (3)

Pinoy Partners Outsourcing Center Inc.
501-1000 employees
Citibank Tower, Paseo de Roxas, Makati, Metro Manila
Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably 5 Yrs Experienced Employees specializing in IT/Computer or equivalent.
  • Preferably specializing in Networking LAN/WAN and PC hardware and software diagnostics.
  • Can consistently follow protocol and instructions.
  • Able to install, configure, troubleshoot, and support Windows and Linux clients and servers.
  • 3 Full-Time position(s) available.
  • For Manila and Dumaguete location
Responsibilities:
  • Support end-users with IT-related problems in a responsive and services oriented manner.
  • Setup and maintenance of IT related equipment.
  • Monitor backup jobs and ensure high level of competition success rate
  • Manage time and projects effectively
  • Assist with the troubleshooting, installation and implementation of system.

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Pinoy Partners Outsourcing Center Inc.

PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.
 
PEAK Outsourcing, like much other business process outsourcing (BPOs) companies and call centers in the Philippines, offers well-educated, English- and other-language speaking, customer service-oriented employees. What differentiates PEAK Outsourcing from all the others is that it is owned and operated by Americans with highly qualified Filipino managers and staff who have a grasp on western business culture and customer expectations. We raised the bar for the outsourcing industry. Our managers successfully completed our management training, teaching our employees best practices, cultural differences, and the ability to know how to truly better service our clients worldwide. Additionally, all of our agents have passed strenuous tests to prove written and verbal language(s) ability, comprehension, and various skill set needed for each particular task. We took the time to develop this in order to meet our overall object of truly making outsourcing better for both company and client.

Learn more at :
www.peakoutsourcing.com

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