Technical Support Staff

Atlantis System Technologies
11-50 employees
Sen. Gil J. Puyat Avenue, Makati, Metro Manila
Responsibilities:
  • Manage Linux Server Platform
  • Domain registering and hosting creation.
  • Access documentation creation. This person will provide a report on each account that he/she had created. The report will contain the CPANEL access, FTP access, E-mail setting and email user names and passwords.
  • Email account creation.
  • Troubleshoot issues such as spam, compromised accounts and any email related issues
  • Back-up files. This person will provide a copy of all website files of a certain account if needed.
  • Computer Maintenance. This involves repairing and he/she will make sure that all computers/device in the office are running properly (Hardware and Software aspects).
  • Network Administration. This involves installations on phone lines, cablings and router/ switch/ firewall maintenance. Basically he will make sure all lines within the network are working.
  • Phone support for client, if needed. This person will take calls which will require him/her to fix a certain problem with regards to the products/services the company offers through phone.
  • Keeping the company inventory updated.
  • Other tasks deemed by the General Manager in relation.
Qualifications:
  • Must have a strong knowledge in Domain Name System (DNS)
  • Candidate must possess at least a Bachelor's/ College degree, Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Science & Technology or equivalent.
  • Preferably with 1 year experience with Thunderbird, Outlook (both MS and express) and networking for back up.
  • Experienced TSR (Technical Support Representatives) in a BPO company are encouraged to apply.

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Atlantis System Technologies

Atlantis System Technologies Filipinas Corp. develops web-based technologies and tools, tailor-made for the real estate sector to manage hotel reservations, online payments, online commerce and online marketing / advertising systems.
Atlantis has built a great reputation across Asia for being an innovative and advanced technology company.
Today, Atlantis provides end-to-end online reservation and payment systems with named partners such as PayPal Singapore, IBM Softlayer, and Name.com to hotels rated 1-5 stars across Asia.