Application Support Engineer

Allcard Technologies
With business certificates

201-500 employees
One San Miguel Avenue Condominium Unitowers Association Incorporated, Pasig, NCR, Shaw Boulevard, Pasig, Metro Manila
Job Description
  • Installation and deployment of system to clients.
  • Attend to customer support requests.
  • Perform data fixes, technical bug fixes and configuration fixes.
  • Help the software development team to create software patches for the existing versions of the application.
  • Communicate and work closely with the software development team on reported problems or enhancements needed for the software.
  • Understand the client's functional requirements against the software available functions together with the Requirements Analyst.
  • Ensure quality assurance, user acceptance and implementation of completed customization.
  • Logging of tickets and all transaction on the ticketing system.
Minimum Qualifications
  • BS Information Technology, Computer Science or Computer Engineering
  • 2+ years of relevant experience as an Application Support Developer or Software Developer/Engineer
  • Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in C#, ASP.Net and VB.Net are required
  • Strong and proactive approach to problem-solving
  • Ability to manage and meet customer expectation and delivery time lines
  • Able to communicate effectively and willingness to work hard to achieve results

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Allcard Technologies

AllCard Technologies is a subsidiary of ALLCARD, the country's leading card manufacturer and end-to-end card solutions provider. At AllCard Technologies, we create exciting and innovative software products that power millions of cards used by Filipinos everyday, from payment to loyalty, access to identification. We are a dynamic team of thinkers and builders, focused on our mission of creating solutions that promote convenience without compromising security.

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