IT Account Manager

i-Tech Global Business Solutions Inc.
Guazon Ave, Paco, Manila, Metro Manila
  • Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • At least 1-2 years of working experience in the related field is required for this position.
  • Applicants must be willing to work in Manila.
  • Preferably Assistant Manager / Managers specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Strong analytical and decision-making skills
Job Specifications:
  • Recognized by the customer as a single point of contact for JG Summit Business Unit IT Heads. This includes A/R collection, incident report, and delivery service report.
  • Responsible for the operations delivery, Service Level attainment, all contracted obligations, and relationship management at the JG Summit Shared Service delivery level.
  • Responsible for the day-to-day relationship with JG Summit Business Unit IT Heads on all delivery issues and interfacing with IGBS key support group and HP service towers for service satisfaction.
  • Manages new service opportunities and requests for service from JG Summit Business Units.

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i-Tech Global Business Solutions Inc.

i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate (Gokongwei Group of Companies), which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

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