Network Engineer

Equitable Computer Services, Inc.
With business certificates

9f Equitable Bldg., 262 Juan Luna St., Binondo, Manila, Metro Manila
Job Summary
  • Provide PC and network support to internal clients by performing duties relating to PC configurations, set ups, clean ups, tune ups, hardware diagnostics/repair (desktops and laptops), network components, peripherals, software installations and upgrades, data migration and troubleshooting issues.
Duties & Responsibilities
  • Understand the issues involved with regard to administering and maintaining the corporate infrastructure, including network connectivity, Internet access, email, etc.
  • Understand the issues involved with regard to administering and maintaining the corporate LAN/WAN.
  • Perform basic PC installations – installation and maintenance of PC applications such as browsers, MS office suite, print drivers, network settings, etc.
  • Set up and occasionally maintain basic network operations, including assembly of computer and network hardware.
  • Provide assistance to the clients as well as to level 2 and level 3 network engineers – escalate issues when appropriate.
  • Perform basic PC and network troubleshooting to isolate and diagnose common hardware and/or software problems.
  • Upgrade PC and network hardware and software components as required – basic LAN and WAN technology.
  • Install upgrades and configure PC and network printing, security, software and files services.
  • Provide clients with basic PC and network technical support.
  • Respond to the needs and questions of clients concerning their access of network resources.
  • Establish network users, user environments, directories, and security for networks being installed at clients.
  • Install and test client software and hardware as necessary.
  • Install, troubleshoot, and perform routine maintenance on E3-supported telephone systems.
  • Handle onsite and remote technical support for clients using proven and sound methodology for efficient and clean installation along with well thought out and repeatable processes.
  • Handle multiple tasks of unplanned work.
  • Interact professionally with individuals via phone and in person.
  • Work shifts may include nights and/or weekends.
Job Specification/Skills Requirement
  • Must possess at least a Bachelor's degree in Engineering (Computer/Electronics and Communications), Computer Science, Information Technology or equivalent.
  • Preferably with at least 1-4 years of IT/Computer - Hardware specialization or equivalent.
  • Must have an excellent understanding of the technical fundamentals of the Internet.
  • Must have a solid knowledge of internet protocols such as SSH, FTP, SFTP & HTTP, as well as the ability to use diagnostic tools such as trace route, ping, and dig.
  • Must have an excellent knowledge in Windows troubleshooting.
  • Must be experienced in installation, configuration and troubleshooting of Windows Desktop and Server operating systems.
  • Must have excellent written and verbal communication skills.
  • Must have excellent customer service skills.
  • Must be a team player.

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Equitable Computer Services, Inc.

Equitable Computer Services, Inc. (Equicom) is one of the most progressive computer solutions providers in the country. It offers a broad spectrum of interrelated hardware and software services suited to fulfill the ever-increasing demands of today’s fast paced IT market.
ECS was established in February 22, 1973 and has since been at the forefront of innovation across various vertical markets providing turn-key systems, online and batch computer processing, unique products, including dedicated and professional technical support. The company continues to broaden its coverage in software development, systems integration, facilities management, point-of-sale (POS) maintenance services, call center, and technical support services, among others.

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