ISO Specialist
PHP 35,000 - 40,000 monthly

Global Payments Process Centre, Inc.
11th Floor Robinsons Cybergate Plaza, corner Pioneer St., EDSA, Mandaluyong, Metro Manila
For Pooling
The ISO Specialist will report to the Information Security Director, and be responsible for the maintenance of the company's ISO certification.
  • Implement, maintain and improve ISO9001/QMS under the direction of the leadership.
  • Supervise corrective and preventive actions at all departments related to ISO9001.
  • Manage activities of the ISO committee.
  • Ensure promotion of awareness of customer requirements throughout the organization.
  • Liaise with the external assessment body on all matters related to the external accreditation process.
  • In more detail, the following specific actions relating to ISO 9001 are required:
  • Ensure that a document control procedure is adopted to approve, review and update all changes to critical documents within the scope of the QMS.
  • Ensure that records are established and maintained to provide evidence that the QMS is being followed and that there is a system in place for the identification, storage, protection, retrieval, retention time and disposition of such records.
  • Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained.
  • Ensure that the performance of the QMS is reviewed at planned intervals to ensure its continuing suitability, adequacy and effectiveness. This review means assessing opportunities for improvement and the need for changes to the QMS.
  • Ensure that Quality Objectives are set by top management for measuring the performance of the QMS and that these are regularly reviewed.
  • Ensure that all new staff are inducted into the requirements of the QMS related to their own roles and responsibilities. Provide update training as necessary.
  • Reviews existing procedures and/or design necessary improvements to the company's internal control policies, systems and methods.
  • Conducts audit in all operating and support units to determine that policies, standard procedures and internal control systems are observed in all aspects of operations by periodically and systematically examining pertinent reports, records, supporting documents and related processes in conducting official business transactions. Ensure that appropriate action is taken when this is not the case.
  • Analyzes and documents the results of audit and procedures and provide an assessment of the audit’s internal control system. Co-ordinate continual improvements of the QMS, ensuring that evidence of corrective and preventive actions taken are recorded and reviewed.
  • As a member of the Information Security and Compliance team, the candidate will also have opportunities to contribute to other security and compliance initiatives and gain exposure to additional security and compliance functions within the group (i.e. ISO27001).
  • Enhance compliance and auditing skills on other compliance program and audit techniques and methodologies through research, seminars and trainings.
  • Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Computer Science or equivalent.
  • Attended QMS/ISO 9001: 2008 Training and Orientation ( Awareness, Internal Quality Audit)
  • Knowledge in ISO 27001 is a plus
  • Understanding of Sarbanes-Oxley Act (SOX), ISO 27001 Standards, Payment Card Industry Data Security Standard (PCI DSS), standard compliance security practices, current and emerging privacy and security regulations is desired
  • At least 3 years work experience in Quality Management
  • An experienced Internal Audit Team Leader and/ Or Compliance Function
  • Certification such as ISO9001 Lead Auditor, ISO27001 Lead Auditor, CIA, CISSP, CISM, CISA, etc. a plus
  • Required skill(s): Analytical, excellent oral and written skills, with good communication and presentation skills
  • Ability to work independently with minimal supervision
  • Demonstrate flexibility and adaptability approach to work
  • Demonstrate effective teamwork and working relationships with others
  • Demonstrate use of professional judgment on the job
  • Demonstrates keen attention to details
  • Able to interact with all levels of the organization in culturally diverse locations
  • Excellent time management and organizational skills
  • Ability to manage multiple priorities and projects with specific deadlines
  • High degree of initiative
  • Proficient in Microsoft Applications such as Excel, Word and PowerPoint.
  • Required language(s): English, Filipino

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Global Payments Process Centre, Inc.

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Our partnerships, technologies and employee expertise enable us to provide a broad range of products and services that allow our customers to accept all payment types across a variety of distribution channels in many markets around the world.
Headquartered in Atlanta, Georgia with approximately 4,500 employees worldwide, Global Payments is a Fortune 1000 Company with merchants and partners in 29 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For more information about Global Payments, our Service. Driven. Commerce brand and our technologies, please visit.
Located in Mandaluyong City, GPPCI commenced operations in December 2010. The Global Service Center provides 24-hour, 7-day-a-week service for Global Payments’ worldwide customer base and will support many of the regions where Global Payments does business including: the United Kingdom, North America, Central and Eastern Europe, and Asia Pacific. Claire Ann T. Yap is Senior Vice President and Head of Global Service Center.

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