Technical Support Representative
PHP 14,000 - 18,000 monthly

IBEX Global
1001-5000 employees
7th Floor SM City, BF Parañaque Sucat Road corner President’s Avenue, Parañaque, Metro Manila
Responsible for handling queries regarding high-end mobile phone parts and operating system. Also required to meet high level of service excellence in responding to the customer’s inquiries. These requests are primarily received into the center via phones.
 
Responsibilities:
  • Responsible for resolving technical mobile phone issues
  • Demonstrate experience in working in a multicultural team
  • Display ability to provide unbiased and accurate feedback in a non threatening way
  • Delivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstacles
  • Builds and maintains customer satisfaction with the products and services offered by the organization
  • Analyzing and evaluating reflects on information, defines the key issues and reaches logical conclusions
  • Well versed in planning and coordinating and must have an excellent decision making skills
  • Conveys ideas and facts orally using language the audience will best understand
  • Ability to work to deadlines and manage priorities with high attention to details
Qualifications:
 
Without Call Center Experience: NO EXPERIENCE REQUIRED
  • Candidate must be at least 2 years college undergraduate (without back subjects) in any field
  • Applicants must be willing to work in Parañaque
  • Full-Time position(s) available
  • Must be willing to work in shifting schedule, weekends and holidays
  • Must have average to good communication skills both written and verbal
With Call Center Experience:
  • At least high school graduate with 6 months call center experience
  • Applicants must be willing to work in Parañaque
  • Full-Time position(s) available.
  • Must be willing to work in shifting schedule, weekends and holidays
  • Must have average to good communication skills both written and verbal
Near Areas:
  • ALABANG, MUNTINLUPA, PARANAQUE, LAGUNA, CAVITE, PASAY

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IBEX Global

IBEX GLOBAL PARANAQUE
 
IBEX Global Parañaque is a meeting point of the south’s most talented minds in the call center industry. Join this cadre of dedicated workers and get a decisive boost in your career. Get in touch with us and start your future with IBEX today.
 

Learn more at :
http://ibexglobal.com.ph/location/ibex-global-paranaque/

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