Project Manager - CMG Contact Center Management Project
PHP 70,000 - 80,000 monthly

Ark One Solutions, Inc.
Makati, Metro Manila
  • Overall responsibility for successful initiation, planning, design, execution, monitoring, controlling and closure of the project
  • Responsible in ensuring that agreed outcomes and deliverable of the project are accomplished in a timely manner
  • Responsible for ensuring that project progress is a per planned schedule and cost
  • Responsible for ensuring that all identified risk and issues are addressed in a timely manner without causing delays to the project.
  • Ensures that quality and security controls required by the business are in place for the solution that will be delivered
  • Ensures that integration among multiple solutions, where needed, are in place
Job Qualifications:
  • 1-3 years experience as a project manager handling Contact Center Management packaged solutions implementation such as Aspect, Genesys PureCloud, etc.
  • Knowledgeable in the technical setup of call center solutions
  • Knowledgeable in the different phases and knowledge areas of project management
  • Healthcare industry background a plus

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Ark One Solutions, Inc.

Ark One is a Technology Solutions Integrator, focusing on high growth markets in the Information and Communications Technology (ICT) industry. Ark One offers innovative solutions and clear-cut services to help its clients be globally competitive and maximize profitability.
Ark One has been supporting a wide range of clients within the government, universities, and ICT industry. We offer the following innovative business solutions: service architecture for the internet of things, broadband network asset management, network monitoring systems, test and measurement for electronics, security testing and load balancing solutions.
Ark One was established in May 2003 as the Marketing Representative of Agilent Technologies Test and Measurement Group in the Philippines when the dot-com bubble crisis affected the whole world in the early 2000. As a result, all companies, including Agilent had realigned their business strategy.
Six of Agilent Technologies Philippines senior staff and team members founded Ark One in a 30 sqm. office space at South Gate Bldg., Madrigal Business Park, Alabang , Muntinlupa City, about one kilometer away from Agilent’s original office. Each having his expertise in technical and sales, five of them devotedly did hands-on support of its customers.
Their common belief and value system based on the Bible, inspired them to name the company Ark One, after the Ark of Noah, a vessel of life during the great flood and after Agilent’s leadership, being number One in the test and measurement industry worldwide. With the understanding that God has a purpose for everything and that everything happens for a purpose, they envision an organization which shall be a steward of His resources to bless its employees, customers, partners and country, the Philippines.

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