Dev Ops Engineer

Rising Tide Mobile Entertainment Inc.
With business certificates

51-200 employees
Makati, Metro Manila
  • Completed Undergraduate degree in IT, and or Computer Science
  • At least 2-3 years of experience in a DevOps environment
  • Experience in operating various flavors of Linux, AWS, Google Cloud. Able demonstrate advance skills in scripting
  • Has in depth understanding of server security and management.
  • Able to work in shifting schedules
  • Temporarily work from home but must be amendable to work in Makati
Job Description
  • Monitors, administer and deploy server and network & security infrastructure located internally, datacenters and cloud (AWS and Google Cloud)
  • Front line operations who can ensures process execution, proper customer / client handling based on call flow.
  • Identifies and responds to events impacting all systems and networks - Issue/Alert handling and escalation, assists in coordinating operations and engineering teams to identify errors and anomalies.
  • Provides operational support for internal departments upon request.
  •  Develop automated tools that enhances the capability of the NOC department ie. Automated deployment of software, data security and monitoring tools.
  • Oversees the work of peers to ensure that system requirements have been properly implemented and procedures carefully followed.
  • Maintains internal (NOC) documentation per process and procedures, update and maintain training material, systems documentation and policy and procedures manuals.
  • Track problems and resolutions; follow standard NOC procedures, research questions using available information resources, redirect problems to appropriate resource, identify and escalate situations
    requiring urgent attention, track and route problems and requests and document resolutions and log all NOC interactions in centralized ticketing system
  • Provides service measurement, availability, capacity and security reports
  • Ensures that service levels (SLA) and quality of service business objects are being met.
  • Provides progress updates and proper turnover to Network Team Lead on all projects and responsibilities
  • Monitor their organization’s networks and systems for security breaches or intrusions. Utilize security toolsets for the identification of suspicious and malicious activities and inadequate security practices across the Company's network which may compromise the integrity and availability of systems

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Rising Tide Mobile Entertainment Inc.

Our team is a creative bunch of innovators. A progressive group who’s always willing to take things to the next level. We have the geeks next door, the dancing divas and the bathroom rock stars all grown up and ready to make a difference in this world.
We work as a team and we party when we brainstorm. We believe that real solutions come from real people doing real things living in the real world. We’re students of human behavior and we thrive on innovation and technology.

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