Service Desk Engineer

IT Group Inc
51-200 employees
1471 Quezon Avenue, West triangle, Quezon City, Metro Manila
Job Concept:
The Service desk engineer is responsible for the successful implementation and deployment of technically complex product solutions in the client environment. He/she performs completion of incident tickets and service requests
  • Performs configuration of supported devices and systems
  • Performs incident and service management
  • Acts as clients' technical advocate within the company; promote thoughts and ideas that contribute towards a more efficient and productive implementation of the products for the client
  • With at least (1) year experience; fresh graduates are welcome to apply
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses
  • Experienced in Network management, Software installation, website maintenance, first-level database management
  • With good communication skills
  • Good client-facing and phone skills
  • Fast learner
  • Sociable, pro-active, team player

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IT Group Inc

IT Group Inc. (ITG) is an IT Solutions Provider of choice for forward-thinking solutions, delivered by its team of technology consultants and trusted commercial advisors. We help companies improve their business operations by providing cost-effective solutions from basic IT Management, all the way to Next Generation software applications. With 15 years of experience, we have been serving the enterprise market in various industries across Southeast Asia to help them make intelligent and effective business decisions.

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