IT Helpdesk Support
PHP 13,000 - 15,000 monthly
First Datacorp
51-200 employees 3F Citibank Center, Paseo de Roxas, Makati, Metro Manila
51-200 employees 3F Citibank Center, Paseo de Roxas, Makati, Metro Manila
QUALIFICATIONS:
- Graduate of BS Computer Science, BS Computer Engineering or any four years IT-related course.
- With excellent written and oral communication
- With at least 3 yrs of related work experience
- Willing to work in Makati/Taguig
- Must be willing to work in a shifting schedule
- 1 Full-Time position(s) available
JOB DESCRIPTION:
- Responsible for providing technical support via phone or email to end-users
- Responsible for dispatching and assigning tickets to desktop support officers
- Coordination with suppliers for repairs and replacements
- Logging of calls, work request, and complaints to the helpdesk system
- Manning of the helpdesk system
- Coordinates with ICT section heads for all issues
- Provide support to the head and will perform administrative tasks
Why Join Us?
- HMO
- Life Insurance,
- Allowances
- Rest Day Schedule: Shifting schedule
- Time of Work: Shifting schedule