IT System Engineer
PHP 50,000 - 65,000 monthly

ZiQasTech OPC
11-50 employees
Makati, Metro Manila
Windows ServerAzureOffice365 AppsGpoVmware
Position Summary:
As an IT System Engineer of ZiqasTech you will be responsible for providing 2nd level support on Infrastructure Services for the user community to your assigned client. You will be required to work closely with the client’s various IT groups and business partners to support, implement and maintain technical solutions.
 
Main Responsibilities but not limited to:
  • Provides 2nd level technical IT System and Server support by phone and remote assistance.
  • Install, upgrade, support and troubleshoot Windows Operating Systems and other Microsoft products.
  • Handle and track Incident, Requests, Tasks, Problem and Changes in ITSM ServiceNow.
  • Responsible for day-to-day user and computer administration of Microsoft 365 Azure cloud.
  • Support in the testing and installation of new applications and enhancement patches.
  • Troubleshooting network connectivity in a LAN environment.
  • Perform regular system reviews, work on pro-active performance tuning and resilience improvements.
  • Maintain IT-related documentation e.g. Work Instructions, SOP’s and SOM’s, Procedures Handle daily technical support activities on desktop support.
Technical Skills Requirements (must):
  • Working laptop/PC with primary and backup internet connection
  • Windows Servers
  • Microsoft Azure
  • Office365 apps
  • Active Directory (GPO..)
  • VMware
  • NetApp
  • Networking (LAN, WLAN and WAN)
  • Cyber Security
Technical Skills Requirements (nice to have):
  • ServiceNow
  • SentinelOne
  • Project Management
Minimum Educational Requirements:
  • Degree in Information Technology or equivalent
  • Microsoft Administrator
  • ITIL certified
  • 3-5 years of related work experience
Desired Characteristics:
  • Capacity to adapt to a challenging and fast-moving environment, with changing priorities and a heavy workload.
  • Excellent problem-solving skills and service orientation.
  • Very strong communication skills and experience communicating to diverse internal and external stakeholders (fluent in English).
  • Amenable to work in shifting schedules. Minimum of 42 hours/week, 24/7 operation, and 3 shifts including weekends.
Others:
  • Additional foreign language, preferable European (French or German)
Other compensations and benefits:
  • Up to 20% additional shift allowance.
  • Phone & Internet allowance
  • Lunch allowance
  • Transportation allowance
  • Monthly Attendance bonus
  • Quarterly Individual KPI performance bonus
  • Yearly Company performance bonus
  • 13th month pay
  • HMO Family with max. 2 children
  • Gym
  • Education/Development

How to Apply

Send your email application to [email protected] and attach your resume/CV. 
 
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ZiQasTech OPC

ZiqasTech, a promising startup company, specialized on IT Outsourcing, building IT teams in the Philippines, finding the right talent pool; the right individuals for projects or dedicated IT Support with the understanding of the bigger picture. We are deliver efficiency while reducting in costs, and allowing in-house staff to focus on strategic projects. ZiqasTech strive to be the best in solid talent acquisition process and maintaining a high quality of standards.
 
Why join ZiqasTech?

Working alongside great minds and compassionate leaders, you will be empowered and inspired to deliver your usual best and discover your hidden skills. As we are a newly established business, you can pride yourself as one of the founding change-makers of the IT world. In addition, we can acknowledge talents and efforts through competitive salaries, benefits, and promotions.
 
Here at ZiQasTech OPC, we believe that a business is created for people, not for profit.