Information Technology Support

Quanta Philippines
5th Floor IPAMS Building, 723 Aurora Blvd., Quezon City, Metro Manila
Duties & Responsibilities
• Trouble shoot Wireless Issues
• IPhone and Mobile Device password resets
• Quanta System Password Resets *(Must know Microsoft Active Directory)
• VPN configuration
• Research and resolve outstanding Tickets
• Support International Units IT support
• Respond to assigned tickets in a timely manner with details
• Quanta Email Solution *(Microsoft Exchange)
• Active Directory Issues
• Candidate must possess at least a High School Diploma
• At least 2 year(s) of working experience in the related field is required for this position.
• Required ITIL Foundation Certification
• Preferably with Microsoft Certified IT Professional, A+/ Comptia or Microsoft Certified
Solutions Associate (MCSA)
• Applicants must be willing to work in Metro Manila.
• Has basic skills in IT Network Troubleshooting procedures
• Required skill(s): IT Support Call center skills
• Must be physically fit.
• Must be Hardworking, Trustworthy, and Reliable
• Excellent English communication and documentation skills.
• Excellent customer service skills.
• Must maintain current knowledge of industry trends and potential impact on the support
• Ability to work professionally with executive management-level customers and with other
office personnel in person and by telephone in sometimes challenging situations.
Preferred Education and Experience:
• ITIL Foundation Certification – Required
• A+ or MCSA
Why Join Us?
• Rice Subsidy            
• Transportation
• Medical for Self
Paid Time Off/ Leaves
• Leave with pay (vacation leave) after the first year
• Sick Leave

Quick Apply

Be careful. A salary that's too high can scare away potential employers.

Point out why you are qualified for this job.

Only files with .doc, .docx, .odt, .pdf, or .rtf extensions less than 900kb are allowed.

This company lacks local business documentation or may still be processing the necessary permits. Take extra care when applying.
By clicking the Submit button, you confirm that you have read, understood and agree to our Terms of Service and Privacy Policy.

Quanta Philippines