Helpdesk Coordinator

ANSI Information Systems, Inc.
With business certificates

Suite 511 Tytana Plaza Bldg.,Plaza Lorenzo Ruiz, Binondo, Manila, Metro Manila
Provide coordination between clients and management by assisting thru email or telephone, by scheduling meetings or telephone conferences, and by compiling and maintaining records on client accounts. This includes screening clients’ feedback/requests, liaising with relevant departments within the organization to provide solutions, and escalating complaints to relevant departments.
 
Qualifications:
  • Must possess a College/Bachelor's Degree in Business Management, Information Technology, Computer Science or equivalent
  • Possess excellent verbal and written communication skills must be keen
  • Must be keen to details
  • Must possess critical thinking skills
  • Must possess excellent organizational skills; ability to multitask efficiently
  • Must possess a professional and friendly demeanor
  • Must be amenable to work in Binondo, Manila

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ANSI Information Systems, Inc.

It was established in 1987 in recognition of a growing need for better information systems to meet the increasing complexities in the retail and food business.
 
The core values of the company remain: 
  • To provide the most cost-effective and efficient solutions to its customers.
  • To provide extensive support and ensure quality service to the clients. 
  • To make sure that its people and clients are trained and constantly made aware of the developments in the computer industry.
Products and Services of the company:
 
I. Hardware
ANSI Information Systems, Inc. is one of the authorized dealers for the IBM SureOne Portable terminal.

II. Software  
1. Visual QuikPOS System
2. Visual Quikfood POS system
3. Bacchus Bar and Fine Dining POS system T
4. SAP Business One - ANSI Information Systems Inc. is a Sales and Services Partner of SAP Philippines, Inc. SAP Business One is an application designed as an integrated business system with a powerful customer relationship management capability.

Learn more at :
http://www.ansi.ph

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