Helpdesk Support Engineer

ANSI Information Systems, Inc.
With business certificates

Suite 511 Tytana Plaza Bldg.,Plaza Lorenzo Ruiz, Binondo, Manila, Metro Manila
Provide customer satisfaction support by effectively handling customer inquiries through phone call diagnosis, isolation, on-site visits and by providing possible solutions for POS hardware and software issues and concerns.
 
Qualifications:
  • Candidate must possess Bachelor's/College Degree in Computer Science, Information Technology, Computer Engineering or any computer-related courses
  • Work experience in a customer service company or familiarity with POS systems is an advantage but not required
  • Must have the ability to multi-task in a fast-paced environment
  • Must be knowledgeable in computer applications, SQL, Internet, basic troubleshooting and networking
  • Must have good analytical and excellent listening skills
  • Must be willing to undergo training, work on a shifting schedule and do field works
  • Must be amenable to work in Binondo, Manila
  • Fresh graduates with strong potential are welcome to apply.

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ANSI Information Systems, Inc.

It was established in 1987 in recognition of a growing need for better information systems to meet the increasing complexities in the retail and food business.
 
The core values of the company remain: 
  • To provide the most cost-effective and efficient solutions to its customers.
  • To provide extensive support and ensure quality service to the clients. 
  • To make sure that its people and clients are trained and constantly made aware of the developments in the computer industry.
Products and Services of the company:
 
I. Hardware
ANSI Information Systems, Inc. is one of the authorized dealers for the IBM SureOne Portable terminal.

II. Software  
1. Visual QuikPOS System
2. Visual Quikfood POS system
3. Bacchus Bar and Fine Dining POS system T
4. SAP Business One - ANSI Information Systems Inc. is a Sales and Services Partner of SAP Philippines, Inc. SAP Business One is an application designed as an integrated business system with a powerful customer relationship management capability.

Learn more at :
http://www.ansi.ph

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