Business Analyst-Temporary WFH

11F IBM Plaza Eastwood City Cyberpark Bagumbayan, Quezon City, Metro Manila
Duties and Responsibilities:
  • Communicate with prospective clients interested in airtime loading and bill payments collection services.
  • Translates client’s business requirements into practical IT projects. Analyze user requirements and convert requirements to design documents
  • Determine project/product objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Creates a top-down representation of client’s requirements and processes.
  • Construct user mapping, flowcharts and diagrams; studying system capabilities; writing specifications
  • Set and manage client’s expectation
  • Manage project development from beginning to end
  • Completion of project according to strict deadlines
  • Project completion according to the defined budget
  • Set and continually manage project expectations with clients
  • Develop and deliver progress reports, proposals, requirements documentation and presentations
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions in collaboration with the project manager.
  • Proactively manage changes in project scope, identify potential crises
  • Build, develop and grow any business relationships vital to the success of the project
  • Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees
  • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conduct project postmortem and create a recommendations report in order to identify successful and successful project elements
  • Contribute to team effort by accomplishing related results as needed
  • Must have a University Degree or College Diploma in the field of Information Technology, Computer Science, and Project Management.
  • At least 6 months of direct work experience in a project management capacity, including all aspects of process development and execution is an advantage.
  • Familiarity with project management software such as MS Project and other related software is a plus.
  • Database experience with SQL (Structured Query Language) is an advantage
  • Competent and proficient understanding of business processes (web applications, API and POS).
  • Technically competent with various software programs MS Office: Excel, Word, Visio, JIRA, confluence, Postman, fiddler, and balsamiq is an advantage.
  • Experience at working both independently and in team-oriented, collaborative environment is essential
  • Flexible during times of change
  • Strong written and oral communication skills

Applications for this job are now closed.
Click here to view similar jobs.


Electronic Commerce Payments Inc. (ECPay) is the leading electronic payment service provider in the Philippines. ECPay’s multi-payment platform payment infrastructure operates as a secure electronic depot for Electronic Loading, Bill Payments, Airline Ticket Payments, Cash-in Service and Online Shopping Transaction Payments.
For over 18 years, ECPay has built its network by enabling retail outlets and collection partners to offer accurate, secure and timely payment services to their customers while providing merchant and biller clients with real-time electronic reconciliation, web-based reporting and system management.
ECPay’s operations hub is a complement of over 100 employees, dedicated in providing consistent and timely delivery of ECPay services, products and information to its clients. ECPay’s Sales Team, Technical Support Group, Business Applications Development Team and 24/7 Call Center staff ensure that clients receive the highest grade of service.

Learn more at :