System Engineer

DTN
With business certificates

1001-5000 employees
Taguig, Metro Manila
LinuxRedhatCentosDebianFedora
DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world.  We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.
 
It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that’s just for starters. That’s why we say, “When our customers prosper, we all win.”
 
Job Description:
 
As our Systems Support Engineer, you will be part of our global Operations department.
You work shifts in our 24/7 Operation Center, with a team of Systems Support Engineers. You work with open source technologies such as Linux, Apache, Tomcat, and Icinga.
 
Responsibilities:
  • Monitor our platforms and analyze incidents, which you fix or find a workaround for, focused on quick outage recovery and root cause analysis.
  • Accurately document and communicate the solutions you find, both internally and towards our customers. We also have a knowledge database, to ensure expertise sharing and learning from engineers located in various countries takes place.
  • Create timely and accurate event notifications and incident logs
  • Assist with systems administration, maintenance, hardware, and software upgrades
Our requirements:
  • BS degree in Computer Engineering, Computer Science, Information Technology or equivalent experience in a tech-savvy company;
  • 3-5 years professional experience in an international 24/7 environment
  • Knowledge in Linux administration (Redhat/CentOS/Debian/Fedora) for complex production environments;
  • Knowledge of Microsoft Windows Server
  • Technical troubleshooting and problem-solving skills.
  • Ability to adapt in supporting our in house applications
  • Experience with monitoring tools (such as Icinga, Datadog) is a plus
  • Excellent troubleshooting and critical thinking capabilities
  • Familiarity with the ITIL service management process
  • Capable of creating documentations based on daily interactions with other support teams
  • Can perform diagnostic routines to isolate and correct system-related problems
  • You focus on our customers, always looking for ways to deliver the highest possible quality;
  • You are organized and disciplined in following procedures, with a positive attitude and willingness to support;
  • You have excellent communication skills in English, both oral and written.
Why DTN?
 
OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world. 
 
OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis. 
 
OUR VALUES: Customer Delight, Education, Teamwork, Colleague Focus, Innovation, Integrity 
 
We have great benefits at DTN – apply today to find out more! 
 
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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DTN

At DTN we provide independent actionable insights to the Nth Degree. Insights that drive some of the world’s largest and smallest companies forward. So they can reduce their risk, drive increased profits and make smarter business decisions. In the end, when our customers prosper, we all prosper.
 
Agriculture
Around the world, farmers and the agribusinesses they work with rely on DTN to provide expert analysis of commodity markets; hyper-local weather and disease insights to guide planting, growing and harvesting operations; and a real-time pulse on the industry so they know what’s happening and how it may affect their operations. The world’s farmers and agribusinesses are feeding the world and DTN is there, helping them be more productive and profitable.
 
Energy
Oil, gas and energy companies look to DTN to help manage fuel supply chains, provide expert weather insights and optimize the downstream oil and gas operations. Buyers, sellers, energy market experts, and transportation companies fuel our world and DTN is there helping them manage risk and make informed decisions.
 
Weather
For municipalities and states, event organizers, utility providers and more, protecting customers and their business is of utmost importance. When they have to plan for the worst, they look to DTN for expert weather insights and recommendations on how to proceed safely. Organizations protect our world and DTN is there, providing actionable insights into the weather and how to keep spectators, enthusiasts, fans, travelers and the general public safe from hazardous conditions.
 
Locations
Our customers are global, whether they are headquartered in the United States or elsewhere, they reach customers all over the world. That’s why we have a presence and partners in many of the same locations where our customers operate – to ensure we have a local understanding of the insights that are needed to drive business forward.

Learn more at :
https://www.dtn.com/