NOC Engineer

51-200 employees
Makati, Metro Manila
NOC Job Responsibilities
  • Continuous Network monitoring & managing services and troubleshooting problem areas as needed Diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity and overall functionality
  • Alert management and standard business hours technicians of outages occurring during overnight hours that go into business day or which may have an impact on standard business hours
  • Scheduled network performance reports
  • Network detection, diagnosis, and assessment
  • Monitor, document, and resolve issues in a timely manner
  • Monitor patching of workstations and servers, taking action as required
  • Data backup, management, and storage, including monitoring and testing
  • Antivirus, firewall, and other security scanning and resolution.
  • Advise on monitoring templates and policies and assist to create better ways to automate work
Experience in the following:
  • VLAN configuration and the ability to support
  • Peripheral devices, including network printers, scanners, etc.
  • Anti-Virus and malware protection solutions
  • Backup Technologies (ShadowProtect)
  • Microsoft Office 365
  • Active Directory, Group Policy, DNS & DHCP
  • Windows Server 2008/2012/2016
  • VMware and Hyper-V server builds
  • Cloud computing infrastructure
  • Strong troubleshooting skills
  • Excellent communication skills, both written and verbal
  • ConnectWise Manage
  • Ability to assume responsibility and ownership for work performed
  • Complete command of English language both written and conversational
Experience/Skills Preferred
  • ConnectWise Automate and Control
  • Auvik
  • ESET Security Management Console
  • Cisco Meraki devices and alerts
  • VLAN configuration and the ability to support
  • Active Directory, Group Policy, DNS & DHCP
  • VMware and Hyper-V server builds

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Scalable OS provides an outsourcing and offshoring platform that creates the experience and provides the control, of running your own satellite office and remote team, while delivering the benefit of leveraging a third party for all the resources and experience required on the ground. Avoiding the high costs related to opening your own Philippines operation, we act as an extension of you. You make all decisions related to your staff and leverage our HR, IT, Facilities, Recruiting, Payroll & Benefits as if they were your own. No need to incorporate or employ staff directly

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