Business Analyst - Specialist

Robinsons Retail Holdings Inc
With business certificates

5001-10,000 employees
Quezon City, Metro Manila
The position is responsible for keeping the system in good condition by providing support on the proper use of the system  and resolving issues in the shortest possible time.
 
JOB DESCRIPTION:
  • . Application Support
      1 Prepares the environment to be used for testing
      2 Applies the new setup / changes in the system (staging and production)
      3 Contributes to process improvement
      4 Attends user inquiries  or concerns in the application, functional and technical sections
      5 Analyzes system problems or issues and recommends solution
      6 Logs the received issue to the ticketing system
      7 Trains and assists users on the proper use of the system
  • Business Analysis
      1 Gathers, consolidates  business requirements from the users
      2 Writes detailed documentation of the business requirements, specifications
      3 Prepares sign off or approval of the BRS document
      4 Provides status updates of the BRS-related activities
  • Project Support
     1 Raises and coordinates the issue to the concerned groups
     2 Tests and debugs application systems
     3 Consolidates the test outputs
  • Documentation
      1 Documents test results
      2 Documents project implementation details and procedures
      3 Prepares process flows and charts
      4 Documents encountered issues and resolutions
JOB REQUIREMENTS:
  • Bachelors/College Degree - IT related courses.
  • At least 1 year related work experience.
  • Good verbal and written communication skills in English.
  • Analytical and problem solving skills.
  • Knowledgeable in Microsoft Office tools.

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Robinsons Retail Holdings Inc

Robinsons Retail is the second-largest multi-format retailer in the Philippines. It started out in the retail business in 1980 when it opened its first department store in Metro Manila. Since then, it has expanded into other retail formats: the supermarket business in 1985, the DIY business in 1994, the convenience store and specialty store businesses in 2000 and the drug store business in 2012.
 
With over 30 years of retail experience, it possesses a deep understanding of Philippine consumers and enjoys market leading positions across all its business segments. It operates in six business segments: supermarkets (Robinsons Supermarket and its two subformats: Robinsons Easymart and Robinsons Selections), department stores (Robinsons Department Store), DIY stores (Handyman Do it Best, True Value, True Home by True Value and the big box hardware subformat Robinsons Builders), convenience stores (Ministop), drugstores (South Star Drug and The Generics Pharmacy) and specialty stores (from consumer electronics and appliances retailers Robinsons Appliances and Savers Appliances to toys retailer Toys "R" Us, one price point retailer Daiso Japan, coffee chain Costa Coffee and international fashion brands such as Topshop, Topman and Dorothy Perkins and international cosmetics brands such as Shiseido and Benefit).
 
Robinsons Retail is well-positioned to capture the continuing macroeconomic growth together with the increase in disposable income and consumption in the Philippines, particularly in the middle-income segment, one of its key target markets.