Sr. IT Specialist

Robinsons Retail Holdings Inc
With business certificates

5001-10,000 employees
Quezon City, Metro Manila
  • Manage all Retail telecommunication needs, from business requirements, coordination and support
  • Deliver regular business reports on telecom services
  • Coordinate with all business units’ telecoms needs and deliver cost effective telecom solutions
  • Coordinate with Corporate IT/Procurement for ongoing projects
  • On-time and accurate delivery, trackingand coordination of all ITservices, maintenance and support needed by allbusiness units
  • Manage multiple vendors, whilst developing strategies to improve SLA and performance
  • Helps evaluates available technologies and architecture adequate for Retail industry/organization business needs.
  • Interface with vendors to design and implement new solutions to meet business objectives
  • Interface and coordinate with all BU relating to infrastructure/telecoms
  • Ensure that Service Level Agreements (SLAs) are met.
  • Implement IT solutions that are practical and cost effective
  • Support all Retail store and Head Office telecom needs
  • Implement JG and Retail infrastructure/telcoms projects
  • Bachelor’s/College Degree in any of the following discipline:
    • Accountancy/Finance/Management Engineering. Business Administration. Computer Science/Information Technology, Mathematics, Science & Technology. Or, any related discipline; equivalent work experience acceptable.
Work experience and competencies / Skills requirements
  • Must have at least three (3) years’ experience in the following:
  • Hands-on experience in handling, coordinating, negotiating with various telecom providers
  • Familiarity of the intricacies of telecom services (Internet, Leased Line, MPLS, SD-WAN)
  • Basic understanding of networking protocols, telephony/voice network and cloud infrastructure
  • Understanding of new telecoms/telco technologies and services
  • Strong interpersonal and communications skills and the ability to work effectively within a complex organization
  • Ability to gather data, compile information and prepare reports and create professional presentation materials for projects and documentations
  • Knowledge in O365, and other end-user productivity tools
  • Strong organization skills and relationship building
  • Strong dedication and results-driven personality to achieve goals
  • Ability to be on-call as needed
  • With Project Management skills
  • General knowledge in managing and implementing telecom-relatedroll-out/improvement/enhancement projects that involves various internal and external providers and system owners.

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Robinsons Retail Holdings Inc

Robinsons Retail is the second-largest multi-format retailer in the Philippines. It started out in the retail business in 1980 when it opened its first department store in Metro Manila. Since then, it has expanded into other retail formats: the supermarket business in 1985, the DIY business in 1994, the convenience store and specialty store businesses in 2000 and the drug store business in 2012.
With over 30 years of retail experience, it possesses a deep understanding of Philippine consumers and enjoys market leading positions across all its business segments. It operates in six business segments: supermarkets (Robinsons Supermarket and its two subformats: Robinsons Easymart and Robinsons Selections), department stores (Robinsons Department Store), DIY stores (Handyman Do it Best, True Value, True Home by True Value and the big box hardware subformat Robinsons Builders), convenience stores (Ministop), drugstores (South Star Drug and The Generics Pharmacy) and specialty stores (from consumer electronics and appliances retailers Robinsons Appliances and Savers Appliances to toys retailer Toys "R" Us, one price point retailer Daiso Japan, coffee chain Costa Coffee and international fashion brands such as Topshop, Topman and Dorothy Perkins and international cosmetics brands such as Shiseido and Benefit).
Robinsons Retail is well-positioned to capture the continuing macroeconomic growth together with the increase in disposable income and consumption in the Philippines, particularly in the middle-income segment, one of its key target markets.