Online IT Helpdesk Associate (10)

Stratworth Solutions Inc. 
With business certificates

Unit 2007 Strata 100 Bldg., F Ortigas Road (Emerald Avenue), Ortigas Center, Pasig, Metro Manila
Job Description
  • Respond to customer technical services and support concerns
  • Handle concerns regarding IT related issues, software issues: emails, web browsers, network connectivity, LAN, wifi, etc.
  • Will also have to deal with concerns on hardware such as printers, peripherals: keyboard, mouse, etc.
  • Provide consistent and excellent service to customers using available tools and resources
Minimum Qualifications
  • Must qualify in any of the following categories:
    • Graduate of any course but with 2yrs of IT Helpdesk experience
    • Grad of IT/Computer related course with 6 months of BPO experience
    • Grad of IT/Computer related course with no experience
    • Non-Grad but has 6 months of TSR experience
  • Willing to work in Pasig City
  • Amenable to working in a BPO Setting
  • Williing to work in shifting schedule

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Stratworth Solutions Inc. 

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