IT Technician

Super 8 Retail Systems, Inc.
Binondo, Manila, Metro Manila
Department: MIS
 
Reports to: IT Technician Supervisor
 
Supervises: None
 
Job Description:
 
The IT Technician is responsible for the general maintenance of computers and related
computer equipment and for resolving of identified technical problems. The technician
is expected to undertake general tasks which will promote seamless use of the IT
infrastructure.
 
Major Responsibilities:
 
Hardware
  • Receiving and setting up hardware
  • Diagnosing and troubleshooting hardware failures
  • Maintaining computer peripheral equipment e.g. monitors, printers, scanners, ups, etc.
  • Maintaining wired and wireless networks, i.e., switches, modems, routers and server computers
  • Providing technical support for hardware and software issues in the office
  • Performing on-site diagnosis, analysis, and resolution of PC problems and implementing/recommending corrective solutions
  • Setting up and maintaining backup system for office computers
Software
  • Installing OS and other required software to appropriate users
  • Setting-up emails
  • Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations

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Super 8 Retail Systems, Inc.

Super 8 caters to the small entrepreneurs or 'sari-sari' stores and the end consumers who seek value in their money. To address our customers' need, we continuously improve our service, providing them with a widest variety of fast moving consumer goods. We maintain strict adherence to a high quality standards of products, ensuring that our customers will enjoy the benefits of buying fresh items. We consistently evaluate our systems to give our customers a fast and responsive service.

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